Finally, also the Response Group Service Language Pack is available. As of last Thursday, it can be downloaded from http://www.microsoft.com/downloads/details.aspx?FamilyID=b49b7671-3a3a-4bca-bd97-1566ffb1413a. It installs additional resources for the Response Group Configuration Tool and the Response Group Agent Tab in 9 additional languages, so users get the user interface in their preferred language. The languages which are contained in the Language Pack are
- Chinese (Simplified)
 - Chinese (Traditional)
 - English
 - French
 - German
 - Italian
 - Japanese
 - Korean
 - Portuguese
 - Spanish
 
Install and enjoy.